Constitution Responsibilities
  • - Executive Sponsor.
  • - Facilitator.
  • - TCube Senior Management.
  • - TCube Program Manager.
  • - TCube Application Coordinators.
  • - Ensure business alignment (Opportunities & Challenges).
  • - Develop strategic directives (Create, Share, Ratify).
  • - Resolve conflicts/ issues.
  • - Providing proactive solutions.
  • - Monitoring service delivery.
  • - Review cost reduction initiatives
  • - Monitor service level compliance
  • - Approve continuous improvement measures

Effective Governance through:

Communications Internal Controls Decision Support System
  • - Predefined periodic reviews.
  • - Structured reports/ reporting.
  • - Tool-based project management.
  • - Quality Audit obligations.
  • - Project Management Dashboard.

Quality Management:

  • - Quality control - a series of inspections, reviews, tests
  • - Cost of Quality - appraisal costs, failure costs, external failure costs
  • - Quality Assurance - Analysis, Auditing and Reporting activities
  • - Defect Prevention
  • - Technology Change Management
  • - Process Change Management